Privacy Policy

This site is owned and operated by Professional Individualised Care. Your privacy on the Internet is importance to us and we want to make your experience online satisfying and safe.

Because we gather certain types of information about our users, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

Information PIC gathers & tracks

Professional Individualised Care gathers two types of information about users:

(1) Information that users provide through optional, voluntary submissions. These are voluntary submissions to receive further information about our products or services. Under no circumstances does Professional Individualised Care divulge any information about an individual user to a third party.

(2) Information Professional Individualised Care gathers through aggregated tracking information derived mainly by tallying page views throughout our sites. This information allows us to better tailor our content to readers' needs. Under no circumstances does Professional Individualised Care divulge any information about an individual user to a third party.

Professional Individualised Care gathers user information in the following processes:

We offer the following free services, that require some type of voluntary submission of personal information by users:

"Contact Us" form submission
Our users can choose to request further information or ask questions directly from our online enquiry form. The information gathered from users will be used to make contact with these clients to provide answers to their questions and not for any other purpose.

Children
Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.

Usage tracking
Professional Individualised Care tracks user traffic patterns throughout all of our sites. However, we do not correlate this information with data about individual users. Professional Individualised Care does break down overall usage statistics according to a user's domain name, browser type, or MIME type by reading this information from the browser string (information contained in every user's browser).

We use tracking information to determine which areas of our sites users like and do not like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.

Cookies
We may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. The only personal information a cookie can contain is information you supply yourself. A cookie cannot read data off your hard disk or read cookie files created by other sites. Professional Individualised Care uses cookies to track user traffic patterns (as described above).

You can refuse cookies by turning them off in your browser. If you have set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site. However, you do need cookies to participate actively in message boards, forums, polling and surveys.

USE OF INFORMATION
Professional Individualised Care uses any information voluntarily given by our users to enhance their experience in our website, make contact via phone or email to provide information requested by users, provide interactive or personalised elements on the website or to better prepare future content based on the interests of our users.

As stated above, we use information that users voluntarily provide in order to send out personalised quotes or make contact with users who have questions or need further advice or information. Professional Individualised Care never shares personal information with any third parties, including advertisers, sponsors or partners.

SHARING OF THE INFORMATION
Professional Individualised Care uses the above-described information to tailor our content to suit your needs and provide information that has been requested by users. We will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

OPT-OUT POLICY
We give users options wherever necessary and practical, opting not to participate in certain interactive areas, alleviating the need to gather any personally identifiable information from our users, contact vie email or phone to request the deletion of any correspondance or personal information.

YOUR CONSENT
By using this site, you consent to the collection and use of this information by Professional Individualised Care. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.